Our Company complies with the relevant legislation for the protection of personal data, as currently in force with the application of the General Data Protection Regulation 679/2016/EU, hereinafter GDPR.

The Data Policy is an integral part of the General Terms of Use and Transactions of ribasglasseshop.gr and a single set with them.

We may amend this Policy from time to time in accordance with applicable law. Any modification will be effective as soon as the modified Policy is posted on our page. At the same time, there will be relevant information for visitors with a message that will appear on the home page. In any case, as long as you continue to use our Website and its services and the services of our Online Store after modifications have been made in accordance with the above, you will be deemed to accept those modifications unconditionally. If you do not agree with the terms of this Policy, as it may be amended, we would ask you not to continue using the Website and our Online Store.

• What is personal data?

Personal data (personal data) is any information relating to a person who can be identified , that is, his identity can be ascertained from this identifier. Such information is for example the name, address, date of birth and gender of the member, mobile phone number, e-mail address as well as usage data, such as for example member name, password (Regulation 2016/679/EU).

• What data do we collect about you?

The User can browse the website without being asked for any personal information by the company, unless he is expressly informed beforehand by the company and gives his consent.

1. To complete the order

When the user places an order, the following information will be requested from us: full name, full address (city, street, number, postal code, county, country) in order to ship the products, contact phone number (landline and/or mobile) , e-mail address in order to be informed about the progress of his order.

These details are necessary in order to properly carry out the online sale and to inform the User about it. By filling in his details and accepting the terms of use and the Company's policy, the User gives his consent to the collection by the Company of the information requested for the execution of the online sale. The User undertakes that the information he provides is true and accurate and that he will inform our Company in the event of a change, so that it is updated .

2. For the User's registration in our Online Store

The User has the possibility to create his personal account in our Online Store for faster and better service. From now on the registered user will be called "member".

In order to register the user as a member, he will be asked for the following information: Full name, full address (city, street, number, postal code, county, country), telephone, e-mail address , username and password ( password ).

By registering in the system as a member and accepting the terms of use and the policy of the Company, the User gives his consent to the collection on behalf of the Company of the information requested of him and which he completes of his own volition. In any case, this is information necessary to carry out the online sale and inform the User about it. The User undertakes that the information he provides is true and accurate and that he will update it in the event of a change, so that it is kept up to date .

The registered MEMBER has at any time access to his details through his account and the possibility of correcting them and deleting them. We can do the same with a simple request from the member by phone at 2392063704 or via email [email protected] (Days and hours of contact: Monday to Friday and hours 8.30 - 16.30).

3. Subscribe to the Newsletter

Also, to register for our Company's Newsletter service in order to send you informational messages about products/services, offers/discounts and ribasglasseshop.gr news, fill in your e-mail address (email) in the relevant box. In this way you give us your consent to send you informative e- mails . You can unsubscribe from the list at any time, either by pressing the relevant option at the end of the e-mail, or with a simple request to our Company.

• How we process your data

The personal data you declare anywhere on the pages and services of our website are intended exclusively for reasons related to your transactions with us, communication with you, proper service and the improvement of the services we provide you.

We only ask for as much information as we need to fulfill the order and complete the online sale. They are the necessary data in order for the Company to process the User's order and to inform him of the status of his order. In addition, we can use your e - mail or your telephone number in order to inform you about offers concerning our company's products.

By providing the Company with the information requested either when creating an account or when registering for the newsletter / messaging service or when placing an order, we inform you each time why we are asking you for the information in question and that you have access at any time in them and the right to correction and deletion. After referring you to the Privacy Policy and the Data Policy of our Company, we ask for your consent to process your data always for the purpose of the service that you choose to provide to you from our Company.

Our Company does not store or manage the data of your means of payment (credit/debit). When paying with a credit or debit card, the User automatically goes to the Bank's electronic payment platform, with which our Company cooperates, which platforms operate with a strict privacy policy that ensures the privacy and confidentiality of your information. Our Company only receives confirmation that the payment has been completed successfully.

Our Company operates in accordance with the applicable Greek and Community legislation and keeps your personal data secure for as long as you are registered with a ribasglasseshop.gr service. Also, the details of your order, and only those that are necessary, are kept by our Company for as long as tax legislation requires or there are likely to be legal claims.

• Who has access to your data?

As we inform you in our Company's Privacy Policy, we guarantee that we have taken all the necessary technical and organizational measures to safeguard the confidentiality, integrity and availability of all User data. For the security of the User, a 256 bit SSL certificate has been installed , which ensures the security of your data while browsing the website.

Our Company expressly undertakes not to transmit or disclose personal information to third parties without the User's consent, unless this is required by Law.

If you choose to send your products via a courier company , our Company, after your consent, will give your details (your mobile phone number) to the courier companies mentioned in the Terms of Use and on our Website for the shipment to you of the products you have purchased from our Online Store.

In cases where, in order to complete your order actions, your information is transmitted to third parties, such as to credit card providers to process a payment on your behalf during your purchase from our Online Store or to our third party partners who provide us with technical services, such as hosting and technical support services, we assure you that your details are always encrypted and cannot in any case lead to the User's identity. Quite simply, third parties only see numbers and codes which cannot in any case be identified with the person. Both the hosting space of our website and the platforms for electronic payments and banking transactions observe security and safeguard measures for your data and have a corresponding privacy and personal data policy.

In any case, the employees of our Company who have access to your personal data are specific and always under the supervision of the person in charge of the Online Store. Access by unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. In addition, in the event of a legal provision, official order or official preliminary examination, our Company is obliged to make the relevant data available to the relevant service.

• User Consent

By carrying out any of your transactions and using any of our Services in accordance with the Terms of Use of ribasglasseshop.gr and after you have first informed us that you have been informed and accept this Privacy Policy, you give us your consent to process the data for the purpose of service you choose each time. By accepting the terms of use and our Data Policy, you give your consent to keep your data in our Company's files, only those that are necessary and relate to the online sale between us, for as long as the tax authority requires and for any legal claims.

We inform you each time which information we need from you and for what reason, so that you know that it is necessary each time for the purpose of the service you choose from us.

Under filling in the details, there is a check box that you have read the terms of use and the privacy and data policy of our Company and agree with them. There is also a relevant hyperlink that takes you directly to the terms of use and the Company's policy. Please read the terms of use and the privacy and data policy of our Company before checking the box.

If you check the box, it means that you have read the terms and policy and accept them and give us your absolute consent to process your data for the purpose we inform you.

• Purposes of consent
  

1. To complete the order:
   When the user places an order, either as a member or as a simple user, accepting the terms of use and the policy of the Company, he gives his consent to the collection by the Company of the data requested and to their processing for the purpose of completing the order, the information about its progress and the delivery of the products to him. In order to send the products via courier , our Company will ask for the user's consent to provide the details, address and mobile phone number to the courier companies mentioned in the Terms of Use and on our Website. As long as he fills in the relevant fields, he automatically gives us his consent to this.
2. For advertising purposes:
   By subscribing to our Company's Newsletter service in order to send you informational messages about the products/services, offers/discounts and news of ribasglasseshop.gr, you give us your consent to send you informative e- mails . In addition, we may ask you for your mobile phone number to send you short text messages via SMS or via viber for updates about our Company (about our products/services, offers/discounts and news). We will only send you messages if we have received your consent.
3. Fraudulent Processing: You agree that upon reasonable grounds and as the circumstances so require, our Company shall have the right to collect, process and use such data as is necessary for the disclosure, as well as the termination of offers created with fraudulent intent as well as the details of any other illegal or unconventional use of our online store.
4. Transfer in case of legal provision/ Transfer to services in the absence of legal provision:

As the transfer of data is not permitted by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as for the prosecution of criminal acts.

You have the right to withdraw the consent you have given at any time, in accordance with Article 7 para. 3 of the GDPR, which will apply to the processing of your data after this withdrawal.

• User rights regarding personal data

According to the relevant legislation on personal data, the User has the right to information, access, correction, deletion, limitation and opposition to processing and exclusion from automated decision-making, as provided for in articles 15 to 22 of the GDPR. He has also complained to the Personal Data Protection Authority for any violation of his personal data.

• Right of access and information

The User has at any time the right to access the personal data and update the following information. What data do we process and for what purposes, if there is or has been a transmission of this to third parties, for how long it is kept or the criteria that determine said period, the right to submit a request for the correction or deletion of personal data or to limit the processing of of personal data concerning the data subject or right to object to said processing, the right to submit a complaint to a supervisory authority, also, when the personal data is not collected by the person himself, any available information about its origin, and if automated decision-making is involved.

• Right to rectification and erasure

The User has the right, with a simple request to our Company, by telephone or by mail , to request the correction of his data. He also has the right to request the deletion of his data which are no longer necessary either because the purpose for which they were requested has been completed or because the User withdraws his consent from now on or because he objects to their processing. However, it does not have the right to delete the information if it is necessary to keep it for tax reasons and for any establishment, exercise or support of legal claims.

The registered member user has the ability to access the account he has created through our online store and manage his information, correct it and even completely delete an item or his account. In addition, those who are registered to the Newsletter or to the SMS or viber messaging service , can request their deletion either with a simple request to our Company or by pressing the relevant deletion option at the end of the e- mail or message.

• Right of limitation and objection

The User has the right to request that the processing of his data be restricted if he questions the accuracy of the data until he verifies its accuracy, if the processing is illegal or if he has objections to the processing and if the Company no longer needs the data but the requested by the user to establish, exercise and support legal claims. The user is informed before the restriction is lifted.

Also, the User has the right to object at any time for reasons related to his particular situation, to the processing of his data that is done legally and specifically in cases where it is necessary to fulfill a duty imposed by the public interest or due to the existence of a legitimate interest. In the opposition application, he should justify the particular circumstances that justify his opposition.

In case you consider that the protection of your personal data is affected in any way, you can appeal, if deemed necessary, to the Personal Data Protection Authority.

• Communication and sending requests

Our Company is always at your disposal for any information, clarification, request. Contact us by phone at 2392063704 or by email [email protected] (Days and hours of contact: Monday to Friday and hours 8.30 - 16.30).

You can submit your request and we will notify you by phone or email no later than one month after receiving the request. If your request is complex the deadline can be extended for another two months. If we are unable to respond to you, we will inform you without delay and at the latest within one month of your request of the reasons why we cannot satisfy your request and your right to lodge a complaint with the Personal Data Protection Authority. We need to be sure of your identity, so we may ask you to confirm your details or ask you for additional information to verify your identity. Your requests are granted free of charge unless they are excessive or have a great cost to our Company.